News (27)

Is the Customer Always Right?

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All organisations need to continually work hard to keep their customers happy because failing to do so has consequences.  In private enterprise there is the risk the customer may choose to spend their money elsewhere.  For government departments unhappy customers can take up a lot of time and resources trying to placate them.  For non-profits…

Is the Customer Always Right?

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Is the Customer Always Right?  There are lots of sales experts and marketing consultants who will tell us the customer is always right.  But are they? All organisations need to continually work hard to keep their customers happy because failing to do so has consequences.  In private enterprise there is the risk the customer may…

Will Automation Cause Unemployment To Rise?

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There is a view the ongoing increase in automation will eventually cause significant unemployment due to machines taking over jobs currently done by humans.  I’m happy to admit this is a topic which concerns me. We’ve all seen TV show and movies depicting a world where domestic duties, manufacturing, transport etc are virtually 100% automated. …

ATO Looking at Work-Related Deductions

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Over the past 12 months or so, there have been rumblings from the Australian Taxation Office (ATO) about work-related deductions being claimed by salary and wage employees so we thought we’d take a look at where they are coming from. Approximately 18 months ago, the ATO began a program of random audits reviewing work-related deductions…

More Can Now Claim Super Deductions

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Prior to 1 July 2017, very few people with salary and wage income were able to claim personal superannuation contributions as a deduction on their individual tax returns.  The reason was, a rule which prevented those with more than 10% of their income from sources which would require an employer to make contributions on their…

Which Bookkeeping Option is Best?

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A question we are regularly asked by both clients just starting out their business experience and those who took the plunge some time ago is what is the best software/option for bookkeeping? It’s a great question given the myriad of options.  Xero, MYOB, QuickBooks, Reckon, Saasu, Wave, Freshbooks, Cashbook Complete, excel spreadsheets, manual books.  So…

One Touch Payroll is Coming

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You may have seen recent media reporting about One Touch Payroll being introduced form 1 July this year.  So what is it and who is affected? One Touch Payroll is basically builds upon the growing trend of data sharing called Block Chain and is an evolution of payroll functions within accounting software building upon recent…

When is a Tax Cut Not a Tax Cut?

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When is a tax cut not a tax cut?  The answer, when you are a small business. The struggles of small business owners have been gaining political momentum in recent years with our political leaders focusing on red tape and income taxes. From what we have seen, despite the rhetoric, there really hasn’t been any…

Cash is King

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Cash flow is one of the biggest keys to any businesses long term success.  As the saying goes, Cash is King. The Invoice Market’s SME Cash Flow Crisis Report shows some alarming results.  They have concluded there is a massive $76 billion of outstanding debtors owed to Small and Medium Enterprises (SMEs).  That’s $76,000,000,000. Statistics…

Changing Accountants is Easy

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More than once, I’ve heard the misconception that it is hard to change accountants.  While I understand why people think it is hard, there is no need for this to be the case. If you are unhappy with your current advisers or are looking for someone closer to where you live or work and are…